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+61 3 9770 5049
The International College

Policies, Procedures & Forms
This page contain important information for current student visa holders about living and studying in Australia, including your rights and responsibilities as an international student and key things you should know to ensure your successful completion of the chosen course and maintaining your student visa.

International student handbook
LLN policies and procedure
Complaints and appeals policy and procedure
Student refund and cancellation policy and procedure
USI policy and procedure
Intervention policy and procedure
Student support policy and procedure
Continuous improvement policy and procedure
Critical incident policy and procedure
Student orientation policy and procedure
Deferring, suspending or cancelling policy and procedure
Course progress monitoring policy and procedure
Assessment policy
Student fees and charges policy
Unique Student Identifier (USI)
What is USI?
National Code 2018
Standards for Registered Training Organisation (RTOs) 2015
Student services list
Complaints and appeals form
Course variation form
Critical incident report form
Recognition of prior learning - Credit transfer application
Refund request form
Release of information form
Smart rider concession form
Student request form
Student statement form
Third party refund application form
Student Support Services
Counselling services
Student support policy and procedure
DoE-DIBP Course progress policy
Student request form
Student feedback form
Course fee and intake dates
Refund and fee
Address: 102-106 Cranbourne Road, Frankston, Victoria 3913, Australia RTO Code: 41211
Phone: 61 3 9770 5049