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This qualification describes the skills and knowledge required to provide a first aid response in a range of situations, including community and workplace settings.
The unit applies to all persons who may be required to provide CPR, in a range of situations, including community and workplace settings. This qualification is designed for students wishing to work in the community services industry or for new entrants wanting to have vocational experience.


Candidates must demonstrate a capacity to undertake study by providing the following requirements:

EligibilityOverseas and domestic students
Minimum AgeOver 18 years
LLN AssessmentComplete Language, Literacy and Numeracy (LLN) assessment for identifying if prospective individuals required LLN support

This blended course will be offered for delivery with a choice of two delivery modes, described below, which we refer to as Options 1 & 2.

Option 1Online: One day (4-8 hours)
Face-to-face: One day (8 hours)
Online is inclusive of assessment questions to be completed prior to face-to-face contact.
This delivery is for those with existing first-aid experience and who are confident in their skills. It is appropriate for experienced first-aiders, healthcare professionals and those who update their skills regularly.
Option 2Face-to-face: Two full days (16 hours)
The delivery consists of; demonstration, observation, role play, and written assessment. Students may be provided with the text book prior to class session commencement if requested.
This course is suited for people new to first aid or with LLN issues. It is a comfortable paced course designed to build confidence and provide an in-depth understanding. All course work is completed in class
FEES (Australian Dollars)
Option 1$150
Option 2$195

Weekly intake. Please contact Admissions Officer for more information.


The delivery methods include face-to-face contact, blended online participation (options 1 & 2), role-play, practical demonstration and assessment.


Students will be assessed in a variety of ways that may include written answers, quizzes, practical demonstrations and observations.


Those students who successfully completed the unit will receive a Statement of Attainment.


This qualification enables individuals to become First Aiders or to meet the first aid requirements at the workplace and in community settings.

Specific licensing / regulatory requirements relating to this competency, including requirements for refresher training should be obtained from the relevant national/state/territory Work Health and Safety Regulatory Authorities.
All students doing nationally recognized training need to have a Unique Student Identifier (USI). For more details and to create a USI go to the Government USI site here.
After completing the HLTAID011 students may wish to undertake the course HLTAID014 Provide Advanced First Aid.
This unit describes the skills and knowledge required to provide a first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian National peak clinical bodies.
In order to attain HLTAID011 Provide First Aid, the student must be competent in the following elements and performance criteria as indicated below. Elements define the essential outcomes. Performance criteria specify the level of performance needed to demonstrate the achievement of the element.
ElementPerformance Criteria
1. Respond to an emergency situation1.1 Recognise and assess and emergency situations.
1.2 Ensure safety for self, bystanders and casualty.
1.3 Assess the casualty and recognise the need for cardiopulmonary resuscitation (CPR)
1.4 Seek assistance from emergency services.
2. Apply appropriate first aid procedures2.1 Perform cardiopulmonary resuscitation (CPR) in accordance with Australian Resuscitation Council (ARC) guidelines.
2.2 Provide first aid in accordance with established first aid principles.
2.3 Display respectful behavior towards the casualty.
2.4 Obtain consent from casualty where possible.
2.5 Use available resources and equipment to make the casualty as comfortable as possible.
2.6 operate first aid equipment according to manufacturer’s instructions.
2.7 Monitor the casualty’s condition and respond in accordance with first aid principles.
3. Communicate details of the incident3.1 Accurately convey incident details to emergency services
3.2 Report details of incidents in line with appropriate workplace or site procedures.
3.3 Maintain privacy and confidentiality of information in line with statutory or organizational policies
4. Review the incident4.1 Recognise the possible psychological impacts on self and other rescuers and seek help when required
4.2 Contribute to a review of the first aid response as requried